Software Maintenance

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Software Maintenance is a crucial aspect of the Software Development Lifecycle (SDLC) that cannot be skipped or avoided. It is necessary to ensure the success of your software both now and in the future

Corrective Maintenance

Fixing bugs and errors identified in the software after its release. Typically, it is reactive and requires a quick response time to minimize downtime and ensure that the software functions correctly

Adaptive Maintenance

Modifying the software to be compatible with updates in operating systems, browsers, third-party services, or hardware. This is necessary to ensure the software remains compatible with the latest technologies

Perfective Maintenance

Focuses on improving the software's existing features and its usability. Its aim is to enhance the user experience by optimizing and improving user flows, adding new features, removing those that are not effective, etc.

Preventive Maintenance

Activities that reduce the risk of software falling behind as technology evolves. It aims to identify and address potential non-functional issues before they become problems, including security vulnerabilities, decreased performance, etc.

What Are the Objectives

Software Defects Elimination

Edge Cases Handling

Up-to-date Software Documentation

User Guides & Tutorials Updating

Outdated Functions Removal

Security & Performance Enhancement

Software Capability Enhancement

Software Obsolescence Prevention

Even with rigorous testing and quality control measures, catching all defects before releasing software is impossible. This is known as the "Heisenbug" phenomenon, where a bug only appears when certain conditions are met, making it difficult to replicate and fix
Request maintenance

Key Activities and Deliverables

Software Maintenance typically includes several key activities and deliverables, which may vary depending on the nature and complexity of the project
Maintenance Strategy Selection
Based on the number of active users in the system, their growth rate, existing issues, and technical debt, we assist you in selecting the appropriate maintenance strategy: reactive maintenance (on-demand), routine maintenance, or permanent software reengineering
Maintenance Team Building
We determine the recommended team composition, build an agile team (2-4 weeks); set up and configure the environment and all required QA/QC tools; ensure a smooth kickoff and efficient maintenance of your software

Objectives Identifying Workshop

Clearly defining the goals and desired outcomes of the modernization project, considering factors like improved performance, scalability, maintainability, and alignment with the business strategy

Legacy Software Assessment

Current software evaluation to determine its strengths, weaknesses, and level of complexity. Understand the functionality, architecture, technologies, workflows, etc.

System Components Prioritization

Identifying the most crucial software components of the system and prioritizing them based on their importance to the business and the level of effort required to modernize them

Modernization Approach Choosing

Choosing an appropriate approach based on your business needs and legacy system assessment, such as Migration & Enhancements, Correction & Growth, or Complete Software Reengineering

Modernization Technique Selection

Depending on the chosen approach, select the most suitable technique, such as Encapsulation, Rehosting, Replatforming, Refactoring, Rearchitecting, Rebuilding, or Replacing

Project Plan Creating

Detailed Project Plan creating that outlines the Scope, Timeline, Resources, recommended Team Decomposition, and Budget required for the Software modernization

Development Team Building

Choose the best Open-Book Pricing model that guarantees transparent labor and overhead costs, along with our negotiated profit margin for a cost-effective and long-term collaboration

Effective Communication

Establishing clear lines of communication between stakeholders, the project team, and any third-party vendors involved in the modernization process

Seeing the Bigger Picture

Find out how to get the
Objectives Identifying Workshop
free of charge

Software Maintenance Packages

Share your objectives and constraints with us, and we will identify the best-fit package tailored to your needs, encompassing the optimal scope of work. The final cost depends on the scope and complexity


Best for software with limited functionality, a stable user base, and not overly complex. It involves reactive maintenance based on the Quick-Fix model and includes Corrective and Adaptive tasks

Cost Per Month
$5 000 - $15 000

Ongoing Support

Suitable for software with various complexity and functionality, that serves a constantly growing user base. It is based on an Iterative Enhancement model and usually includes Corrective, Adaptive, and Perfective tasks

Cost Per Month
$10 000 - $50 000


Ideal for software that requires reengineering to mitigate technology obsolescence and keep up with a constantly growing user base. It is based on a preventive maintenance that encompasses all types of tasks

Cost Per Month
$25 000 - $100 000

Full-cycle Software Maintenance team

Note! In addition to full-time team members, the main knowledge holders, we include part-time specialists in a team who can be involved on demand without incurring excessive costs associated with keeping them on a full-time basis or engaging such specialists externally

Team size to suit your needs


A good fit for startups or small businesses that need to keep costs low but still require a team for software maintenance


A good fit for businesses with substantive maintenance needs or those that are looking to expand their software capabilities


Big organizations typically use it with substantial maintenance needs, such as enterprise-level companies or government agencies

You probably have dozens of questions. Let’s talk it through.
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