Full-cycle Software Maintenance team
You probably have dozens of questions. Let’s talk it through.
Software Maintenance
Software Maintenance is a crucial aspect of the Software Development Lifecycle (SDLC) that cannot be skipped or avoided. It is necessary to ensure the success of your software both now and in the future
Corrective Maintenance
Fixing bugs and errors identified in the software after its release. Typically, it is reactive and requires a quick response time to minimize downtime and ensure that the software functions correctly
Adaptive Maintenance
Modifying the software to be compatible with updates in operating systems, browsers, third-party services, or hardware. This is necessary to ensure the software remains compatible with the latest technologies
Perfective Maintenance
Focuses on improving the software's existing features and its usability. Its aim is to enhance the user experience by optimizing and improving user flows, adding new features, removing those that are not effective, etc.
Preventive Maintenance
Activities that reduce the risk of software falling behind as technology evolves. It aims to identify and address potential non-functional issues before they become problems, including security vulnerabilities, decreased performance, etc.
What Are the Objectives
Software Defects Elimination
Edge Cases Handling
Up-to-date Software Documentation
User Guides & Tutorials Updating
Outdated Functions Removal
Security & Performance Enhancement
Software Capability Enhancement
Software Obsolescence Prevention
Even with rigorous testing and quality control measures, catching all defects before releasing software is impossible. This is known as the "Heisenbug" phenomenon, where a bug only appears when certain conditions are met, making it difficult to replicate and fix
Request maintenance
Key Activities and Deliverables
Software Maintenance typically includes several key activities and deliverables, which may vary depending on the nature and complexity of the project
Objectives Identifying Workshop
To clearly define your maintenance objectives, we use the following aspects: discover existing problems, discuss business needs, take into account budget constraints, establish communication rules, and outline team requirements
Maintenance Strategy Selection
Based on the number of active users in the system, their growth rate, existing issues, and technical debt, we assist you in selecting the appropriate maintenance strategy: reactive maintenance (on-demand), routine maintenance, or permanent software reengineering
Roadmapping
Software maintenance always includes Corrective and Adaptive tasks. On the other hand, Perfective and Preventive work requires alignment with your business needs. So, we will assist you with an action plan for a predictable horizon
Effective Communication
Establishing clear lines of communication between stakeholders, the team, and any third-party vendors involved in the software maintenance process
Software Assessment
Determining a level of software complexity, scale, and all weaknesses; overviewing the functionality, checking architecture, technologies, documentation, QA/QC tools, etc.
Maintenance Model Selection
If you choose reactive maintenance, then the Quick-Fix model is recommended; the Iterative Enhancement model is most suitable for routine maintenance; for permanent software reengineering, you have the choice of The Re-use-Oriented, Boehm's, or Taute maintenance model
Maintenance Team Building
We determine the recommended team composition, build an agile team (2-4 weeks); set up and configure the environment and all required QA/QC tools; ensure a smooth kickoff and efficient maintenance of your software
Progress Monitoring
Regular tracking and reviewing of the software maintenance progress to be ensure that it stays on schedule, within budget, and meets the defined objectives
Objectives Identifying Workshop
Clearly defining the goals and desired outcomes of the modernization project, considering factors like improved performance, scalability, maintainability, and alignment with the business strategy
Legacy Software Assessment
Current software evaluation to determine its strengths, weaknesses, and level of complexity. Understand the functionality, architecture, technologies, workflows, etc.
System Components Prioritization
Identifying the most crucial software components of the system and prioritizing them based on their importance to the business and the level of effort required to modernize them
Modernization Approach Choosing
Choosing an appropriate approach based on your business needs and legacy system assessment, such as Migration & Enhancements, Correction & Growth, or Complete Software Reengineering
Modernization Technique Selection
Depending on the chosen approach, select the most suitable technique, such as Encapsulation, Rehosting, Replatforming, Refactoring, Rearchitecting, Rebuilding, or Replacing
Project Plan Creating
Detailed Project Plan creating that outlines the Scope, Timeline, Resources, recommended Team Decomposition, and Budget required for the Software modernization
Development Team Building
Choose the best Open-Book Pricing model that guarantees transparent labor and overhead costs, along with our negotiated profit margin for a cost-effective and long-term collaboration
Effective Communication
Establishing clear lines of communication between stakeholders, the project team, and any third-party vendors involved in the modernization process
Software Maintenance Packages
Share your objectives and constraints with us, and we will identify the best-fit package tailored to your needs, encompassing the optimal scope of work. The final cost depends on the scope and complexity
On-demand
Best for software with limited functionality, a stable user base, and not overly complex. It involves reactive maintenance based on the Quick-Fix model and includes Corrective and Adaptive tasks
Cost Per Month
$5 000 - $15 000
Ongoing Support
Suitable for software with various complexity and functionality, that serves a constantly growing user base. It is based on an Iterative Enhancement model and usually includes Corrective, Adaptive, and Perfective tasks
Cost Per Month
$10 000 - $50 000
Future-Ready
Ideal for software that requires reengineering to mitigate technology obsolescence and keep up with a constantly growing user base. It is based on a preventive maintenance that encompasses all types of tasks
Cost Per Month
$25 000 - $100 000
Note! In addition to full-time team members, the main knowledge holders, we include part-time specialists in a team who can be involved on demand without incurring excessive costs associated with keeping them on a full-time basis or engaging such specialists externally
Team size to suit your needs
Small
A good fit for startups or small businesses that need to keep costs low but still require a team for software maintenance
Medium
A good fit for businesses with substantive maintenance needs or those that are looking to expand their software capabilities
Large
Big organizations typically use it with substantial maintenance needs, such as enterprise-level companies or government agencies
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Client Reviews
They were able to overcome any problem that could arise. SEVEN's delivered platform met the client's needs and requirements. Their professional project management and communicative approach to keep the team updated were also key to the engagement's success. The team also praised their reliability and dedication throughout the partnership.
Analytics Company
Executive
SEVEN is a true part of our team. They’ve made an exceptional commitment to us. Quality, reliability, and scalability are the qualities they bring to our development. They're deeply committed to responsive communication and available in emergent situations. They’re a full-service agency that allows us to work with just one partner for this whole complex project.
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CTO & Co-Founder
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UX Design Agency
Co-Founder & Director
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Founder
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LED Group
Digital Design & Project Lead
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Environmental Engineering Firm
Founder & CEO
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Computer Networking Company
CEO
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Medical Physicist
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On-Demand Gym Membership Platform
Founder
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Telecommunications Company
CTO
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Social Impact Startup
Technical Lead
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Human Resources Company
Managing Director
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Flight Support Company
CTO
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Communications Platform
Founder
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Medical Care App
CEO
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Health Supplement Provider
Former COO
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Mental Health Counseling Platform
Operations Manager
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E-Learning Company
CEO
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On-Demand Gym Membership Platform
Founder
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Smart Notes Technology
Founder
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Medical Research Platform
CIO
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E-Learning Startup
Co-Founder