B2C Counseling Tool
Web Application for pay-per-minute / pay-per-session Audio & Video online communication between the Service Provider and Consumers
Overview
The challenge of this case was to develop an environment that would allow Service Providers to hold Audio / Video sessions and efficiently manage their meetings and earnings. At the same time, the platform had to support easy remote access to professionals for Customers
SEVEN PPM Core
WebRTC
Vonage
Stripe
AWS
Key Functionality
The product specifics required different user roles and functionality to support their activities. There are three distinct user types in the system:
Client App
- Audio / Video PPM sessions
- Profile
- Services
- Calendar
- Payment History
Service Provider App
- Audio / Video PPM sessions
- My Services
- Calendar
- Session History
- Financial Dashboard
- Sessions Manager
Business Admin App
- Company profile
- Services
- Providers
- Clients
- Calendar
- Payment History
Online Counseling Platform
The platform connects Service Provider with Customers. It provides intuitive Pay-per-minute / pay-per-session communication and financial management thanks to 3rd-party services integration. The functionality is split between three distinct User Roles, each starting with core capabilities like dashboard and communication and further expanding based on the needs of each user type
Pay-Per-Minute Communication Tool
WebRTC Real-Time Audio / Video Meetings
Financial & Service Dashboard
How it works?
Client Web App
Service Provider Web App
Business Admin Web App
Dark Mode
Where Do We Start?
Built on SEVEN PPM Chat Solution Core
We developed a custom software solution tailored to the needs and requirements of our client, taking our PPM Chat Solution Core as the baseline. As a part of our time-proven expertise, It allowed us to save a considerable amount of time and effort while developing a complete software product that aligned with the customer’s business model.
Learn more about our solution here:
Value Delivered
The client approached us with an idea of the product and initial roadmap of desired functionality and release timeframes. We used our business-oriented approach to help establish clear requirements of business logic, technical requirements, potential application of 3rd-party APIs to save time and money on development, and much more. Here’s a brief overview of our involvement:
Assistance with establishing business flows and logic
Adapting our PPM Chat Solution Core
Technology stack research and selection
Complete implementation of 3rd-party APIs
Creation of UI / UX and Clickable Software Prototype
Software development, release, and maintenance
Client Reviews
We were convinced by their previous projects. SEVEN delivered good quality software on time, which satisfied the client's requirements. They communicated smoothly and were always available for necessary meetings during the collaboration. Their availability throughout impressed the client.
Telecommunications Company
CTO
SEVEN made a huge work to provide a turn-key solution for this project. Their flexibility and friendly atmosphere were impressive in the workflow. Their versatility stood out in the partnership.
Communications Platform
Founder
Everything with them is fantastic and problem-free. After speaking with SEVEN, we knew they understood what we wanted and how to make it because they’d done it before. Overall, they’ve been outstandingly professional; the team anticipates needs and explains everything in an easy way to understand.
Mental Health Counseling Platform
Operations Manager