Online Clinic
B2B SaaS-based Telemedicine Platform for Clinics to provide online healthcare services to patients
Overview
Our client turned to us with the idea of a complex SaaS-based web platform development that could be offered as white-labeled software for clinics. The platform’s main feature is providing real-time telemedicine appointments (secure audio and video) with doctors or any healthcare providers
Standards and Compliances
The software accessibility standard and compliance with regulations within Canada and the USA
- HIPAA
- PHIPA
- PIPEDA
- WCAG 2.1
3-rd Party Services
Multi-vendor way of 3rd-party services integration with SaaS software
- Payments: Stripe
- Sending faxes: SRFax
- Sending documents to EHR
- Medical billing: ClinicAid (CA)
- Vonage Video API
Key Practice Management Functionality
Only the key functionality is listed below. User Profiles, Billing and Online Payments, SMS and e-mail Notifications, various Settings and more are present by default
Patient’s App
- Audio / Video / Chat Tools
- Appointment Scheduling
- “Walk-in” Appointments
- Personal Calendar
- Treatment Planning Tool
- Medication and Goals Tracking
- Medical History
Doctor’s App
- Audio / Video / Chat Tools
- Appointment Scheduling
- Personal Calendar
- Patient's Medical History
- Treatment Planning and Tracking
- Doctor’s Referrals
- e-Form, Questionnaires
Clinic Admin App
- Admin Practice Management
- Clinic Services
- Healthcare Providers
- Pharmacies and Family Physicians
- Electronic Patient Health Records
- e-Forms, Questionnaires
- Documents
Telemedicine Tool
The platform allows conducting online appointments with a patient, both scheduled and not, in-session charting, with the ability to edit Chart Notes document after the appointment, prescribing medications, sharing screen and documents with the patient, conducting group sessions with multiple participants, switching to phone, etc
Secure Audio and Video
Secure Chat
Electronic Patient Health Records
How it works?
Healthcare Consumer
Healthcare Provider
Clinic Admin
Adaptive Design
We developed Page Templates for prevalent screen resolutions, Responsive Design Rules, Page Structure Uniqueness based on content, and more to make the pages automatically adapt to the browser space for content consistency across devices
Where Do We Start?
AI Technologies we applied
Machine Learning
We applied Machine Learning to collect data regarding Mental Health and Treatment Plans and to set up a system of Reminders, Recommendations, Alerts, and Notifications for doctors and patients.
Voice Recognition
We used Google’s Speech-to-Text API to allow healthcare providers to use Voice Data Entry for post-appointment Health Information Recording.
Built on SEVEN PPM Chat Solution Core
We developed a custom software solution tailored to the needs and requirements of our client, taking our PPM Chat Solution Core as the baseline. As a part of our time-proven expertise, It allowed us to save a considerable amount of time and effort while developing a complete software product that aligned with the customer’s business model.
Learn more about our solution here:
Value Delivered
The challenge we had to solve was creating a paperless environment for clinics and hospitals in the USA and Canada that would comply with national data protection regulations, including HIPAA and PIPEDA. For this, the product had to be designed and developed from scratch and tailored to the specific needs that our client needed covering. We covered:
Full compliance with US and Canadian regulations
Complete UI / UX design, clickable prototype, and software development
Creation of Software Design and Software Architecture
Technical research, consulting on product features and service
Client Reviews
After speaking with Adrian (Founder & CEO), we knew they understood what we wanted and how to make it because they’d done it before. They’re easy to work with because they anticipate our needs. Overall, they’ve been outstandingly professional.
Mental Health Counseling Platform
Operations Manager
SEVEN produces on-target deliverables according to complex requirements. The product they developed is visually appealing and well-organized. SEVEN demonstrated that they have a large infrastructure. They have a lot of people on their team who are professional and know their jobs very well.
Health Supplement Provider
Former COO
I could go to them at any point, and they were always responsive and available to help us.I think SEVEN offers a very good value for money. They delivered a quality solution, it was very well executed, and it worked as requested. Project management is a great strength for them.
Medical Care App
CEO