Multi-Calendar Add-On

to Practice Management Software for Clinics and Hospitals, EHR

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Seven / Case Studies / Multi-Calendar Add-On
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HITECH
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Overview

A healthcare institution sought to modernize its legacy software to better manage staff availability, duty rosters, consultation and examining rooms and medical equipment reservations, and patient appointments, etc. The goal was to introduce an updated embedded solution that enhances operational efficiency and healthcare practitioners satisfaction without disrupting the existing software.
The primary challenges addressed by this project were:

Secure Practical Solution

The client needed a robust solution that would simplify their day-to-day work and reduce administrative burdens, while strictly following security guidelines and protecting sensitive data

Diverse Scheduling Needs

The healthcare institution required a solution that could manage scheduled appointments, walk-in visits and emergency department queueing efficiently

Manage Overlapping

The solution had to account for allocation and scheduling of staff, medical equipment, and consultation and examining rooms across multiple departments and modules of practice management software

Catering Different Facilities

The solution had to accommodate the needs of both outpatient clinics and inpatient facilities within the medical center, covering their unique specifics

Integration with Existing Software

The Multi-Calendar Add-on needed to integrate smoothly with the existing software to avoid disrupting the healthcare institution's operations

Improved Interaction

The software had to provide streamlined staff availability and absence request processing and notification functionality to keep staff informed of schedule changes and important updates via their mobile devices

Key Functionality

The developed embedded solution consists of several dedicated calendar & scheduling tools with additional functionality, including the following key features:
Working Hours Management
Allows the administrator to configure working hours, holidays, shortened working days, lunch breaks, and shift schedules for staff
Duty Rosters
Manages staff duty rosters, ensuring adequate coverage across different shifts and roles, covering both automatic roster generation and manual editing of exceptions and part-time employees
Staff Availability Scheduling
Allows the administrator to configure availability hours for medical and other staff working standard schedules and those working in shifts, and to track their absences and reasons
Time Slots Scheduling
Enables the allocation of available time for specific purposes such as providing certain medical services, performing procedures, and serving patients from specific insurance companies or corporate clients
Room and Equipment Availability
Allocates consultation and examining rooms and medical equipment efficiently to avoid conflicts and ensure availability when needed, as well as managing planned repairs, disinfection, cleaning, sterilization, etc
Overlapping Monitoring
The Multi-Calendar Add-on allows to observe and account for overlapping in schedules between departments, appointments, walk-ins, queues, and more
Open Appointment Scheduling
Manages open slots for appointments, allowing for flexibility in patient scheduling for online and in-office visits
Walk-In Appointment Scheduling
Facilitates walk-in appointments that cater to unscheduled visits
Queue Scheduling
Organizes patient queues for emergency department and walk-in services to manage patient processing and servicing effectively
Synchronization & Notifications
Allows seamless synchronization between calendars and schedules, any requests and their notification

Value Delivered

Enhanced Operational Efficiency

The integrated tools streamlined administrative tasks and optimized resource allocation, significantly reducing the time required for coordination and managing schedules, shifts, availability requests, conflicts and optimizing overlapping, among other

Seamless Integration

The Multi-Calendar Add-on seamlessly integrated with the existing legacy practice management software, ensuring a smooth transition over to the new embedded solution without disrupting existing software

Streamlined Interaction

The practical solution for managing operational efficiency provided healthcare practitioners, administrators, and other staff with greater control and clarity over their activities. This streamlined interaction and notification functionality ensured staff were always informed of schedule, changes, alerts, reminders, etc.

Flexible and Efficient Patient Management

By accommodating diverse scheduling needs, the solution improved patient processing and service delivery. The efficient allocation of consultation and examining rooms and medical equipment further ensured that patient care was uninterrupted and optimized

Compliances

Include global & country-specific regulations

AI Technologies

Advanced solutions tailored to each project

Client Reviews

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