Healthcare Customer Portal
A HIPAA and FDA compliant web application designed to provide research-backed health insights in a streamlined manner, based on at-home immunity tests
HIPAA
FDA
Overview
The client needed to translate extensive scientific research into a user-friendly platform, allowing customers to understand and manage their immunity to upper respiratory tract infections, particularly against COVID-19, through non-invasive, FDA-approved tests and secure, HIPAA-compliant data management.
The primary challenges were to:
Accurately convey complex scientific information in a streamlined and understandable way.
Ensure customers can correctly interpret at-home immunity test results with clear presentation and contextual information
Facilitate easy sharing of test results with healthcare providers and other stakeholders through secure and straightforward functionality
Provide personalized insights based on individual test results to empower and engage customers in their wellness journey
Key Functionality
To meet the challenge, we built a comprehensive web application that includes the following features:
Multi-User Account Management
- Secure Login and Profile Management: Users can securely log in and manage their profiles, viewing test results, and personal health data. The platform supports both individual and family accounts, allowing a single user to manage multiple related persons, such as family members, with separate results pages for each
- Healthcare Practitioner Accounts: Healthcare practitioners can create accounts to manage profiles for their patients, with separate entries for each patient. This facilitates efficient patient data management and access
Test Lap and Results
- Interactive Test Process: Users can input their taste responses in real-time during the test process
- Review and Edit Responses: Users can review and modify their test responses to ensure accuracy
- Results Interpretation: The platform provides detailed explanations and contextual information to help users understand their test results, including personalized health insights and recommendations
Order Processing and Management
- Third-Party Purchases: The software allows users to make purchases addressed to another person – relative, etc.
- Intuitive Order Process: A step-by-step order process simplifies the purchasing journey for users – both customers and healthcare practitioners.
- Interactive Shopping Cart: The shopping cart allows users to manage their orders efficiently, with real-time price updates based on selected items and quantities
- Promo Code Integration: Users can easily apply promo codes during checkout for discounts
Personal Health Data & Compliance
- HIPAA & FDA Compliance: The software securely stores customers' personal health data, ensuring that it complies with HIPAA and FDA regulations to protect user privacy and data security
- FDA Approval: The at-home immunity test kits used by the platform are FDA-approved, ensuring the highest standards of reliability and safety
What is the Software Aimed At?
The Healthcare Customer Portal helps translating the test results backed by complex scientific research into accessible and personalized health insights, securely managing personal health data, and facilitating user interaction with easy-to-understand test results and recommendations
How it works?
Value Delivered
The implementation of this customer portal ensures that test results are effectively conveyed to the user
The key benefits include:
Interactive Test Process and Real-Time Adjustments
The platform offers an interactive test process where users can input their taste responses in real-time and review or modify their test responses to ensure accuracy. It ensures that users can actively engage with their health assessments and receive immediate feedback
Streamlined Access to Personalized Health Insights
The portal translates complex scientific findings into clear and actionable recommendations, empowering users with personalized immunity insights, especially post COVID-19
Multi-User Account Management
The platform supports multi-user accounts, allowing customers and healthcare practitioners to manage profiles for family members or patients with separate entries, test results, etc.
Enhanced Data Security and Compliance
The portal ensures the secure storage of personal health data, complying with HIPAA and FDA regulations, protecting user data and enhancing trust.
AI Technologies
Advanced solutions tailored to each project
Client Reviews
SEVEN has delivered the functionality we required, successfully building our app to meet HIPAA-compliance requirements. The team is proactive, communicative, timely, and accessible. They’ve delivered on time and been on top of things at all times.
Medical Research Platform
CIO