Enterprise White Label Softphone App

This Android OS app integrates with client's PBX server software to enable landline connectivity on mobile phones, functioning as a softphone to allow mobile phones to operate as landline extensions.

The enterprise solution provides VoIP (Voice-Over-IP) and Instant Messaging functionality with extensive security measures.

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Seven / Case Studies / Enterprise White Label Softphone App

Challenge

A client providing software solutions for the telecommunications industry and large network projects needed a new softphone solution to replace their nearing end-of-support software.
The key challenges were:

Meeting Extreme Security Demands

Ensuring comprehensive protection across all communication channels — video, audio, and text — and meeting an unprecedented level of security demands.

Protecting Sensitive Information

Implementing extra layers of complex security measures for institutions that handle sensitive data like banks, government institutions, and many more.

Maintaining Ease of Use

Designing an intuitive interface for a mobile softphone application to provide the users with a familiar interface.

Providing Communication Features

Incorporating 1-to-1 communication, conferencing, and other features to support internal enterprise telephony and instant messaging.

Android Mobile App

Key Functionality

SIP Communication Features

  • Supports secure audio and video calls using PjSIP, ensuring high-quality connection.
  • Includes essential call management functions like hold/resume, mute/unmute, blind transfer, and attendant transfer.
  • Provides SIP telephony capabilities on mobile devices, overcoming significant technical challenges to provide seamless and secure communication on the go.

Secure Communication

  • Incorporates high-grade encryption methods for calls and messages, using PjSIP for secure signaling and a custom encryption approach that safeguards all media streams.
  • Utilizes SRTP, providing sufficient protection for institutions with extensive security needs like large corporations and banks.
  • Utilizes G.729, Speex, Opus high quality audio codecs for efficient audio compression, working seamlessly with SRTP for secure transmission.

Messaging and Conferencing

  • Provides SIP Instant Messaging with typing indicator, delivery status and offline support.
  • Includes audio and video conferencing with ensured quality of encrypted media data.
  • Features push-to-talk and multicast push-to-talk for instant communication.

Additional Features

  • Designed for ease of use, ensuring intuitive navigation and operation, suitable for users without technical expertise in telephony standards.
  • Includes settings presets, application updater, and contact list integration.
  • Supports local contacts, foreground service, presence indication, network change handling, and crash reports.

Value Delivered

Top Of The Line Security

Implemented custom, multi-layered encryption with PjSIP for secure signaling and fortified media streams, delivering critical protection for institutions reliant on landline connections.

Mobile SIP Telephony Integration

Successfully established SIP telephony on mobile devices, allowing users to use their mobile phones as landline extensions.

Advanced Communication Features

Delivered a versatile communication platform supporting secure audio and video calls, instant messaging, and conferencing.

Intuitive Interface Design

Developed an easy-to-adopt interface tailored for users without technical expertise, while maintaining high security standards.

Compliances

Include global & country-specific regulations

AI Technologies

Advanced solutions tailored to each project

Client Reviews

Slide

SEVEN delivered good quality software on time, which satisfied our requirements. Their availability throughout impressed us. Project was finished in good quality and in time, and the only thing they can do in the future is to keep the current quality of work.

Telecommunications Company

CTO


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